At Art Point Scent (“the Company”, “we”, “us”, or “our”), we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This policy explains how we collect, use, store, and protect your data when you visit our website, purchase our products, or use our services.
By using our website, you agree to all the terms outlined in this policy.
1. Information We Collect
We may collect the following types of data:
First: Personal Information
This includes information you voluntarily provide through forms, purchases, or communication with us, such as:
• Full name
• Email address
• Phone number
• Billing and shipping addresses
• Company name (for business clients)
• Payment information (processed through secure payment service providers)
Second: Automatically Collected Data
When browsing the website, the following may be recorded:
• IP address
• Browser and device type
• Pages visited and duration
• Cookies and tracking technologies
• General location data (city/country)
Third: B2B Interaction Data
For companies and entities requesting scenting services:
• Project requirements
• Space and facility information
• Communication and technical support history
2. How We Use Your Information
We use your data for the following purposes:
• Processing orders, payments, and deliveries
• Communicating with you regarding inquiries or requested services
• Providing consultations and technical support
• Improving the website, services, and user experience
• Sending promotional offers (with your consent)
• Maintaining records and complying with legal requirements
• Delivering customized scent identity services for corporate clients
We never sell your data or share it for unauthorized commercial purposes.
3. Sharing of Information
Your data may only be shared with:
• Trusted service providers (payment gateways, shipping companies, technical support)
• Government authorities when required by law
• Internal teams to fulfill orders, consultations, or support
All third parties are committed to protecting your data and using it only for the purpose for which it was provided.
4. Payment Security
Payments are processed through secure providers such as:
• Visa
• Mastercard
• Apple Pay
• Google Pay
We do not store any sensitive payment card information on our servers.
5. Cookies
We use cookies to enhance your experience, including:
• Improving website performance
• Saving user preferences
• Analytics and marketing campaign optimization
You can disable cookies through your browser settings, but some features may be affected.
6. Data Protection
We implement a range of measures to ensure the security of your data, including:
• SSL encryption
• Secure hosting environment
• Restricted internal access to data
• Regular system monitoring
However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You have the right to:
• Request access to your personal data
• Request correction or deletion
• Withdraw consent for marketing communications
• Request restriction of data processing
• Contact us regarding any privacy-related inquiries
8. Data Retention
We retain your information only as long as necessary for:
• Providing services
• Meeting legal obligations
• Supporting warranties, returns, or after-sales communication
Once no longer needed, the data is securely deleted.
9. External Links
The website may contain links to external platforms (Instagram, YouTube, LinkedIn, WhatsApp, etc.).
We are not responsible for the privacy practices of these websites.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect data from children.
11. Updates to This Privacy Policy
We may update this policy from time to time.
Any changes will be published with an updated “Last Updated” date.
12. Contact Information
For any privacy-related inquiries, you may contact us at:
Email: [email protected]
Phone: +971 55 866 4937
Dubai Branch – Head Office
Sheikh Saeed Al Maktoum Complex – Warehouse 183 – Jebel Ali
Al Ain Branch – Bawadi Mall
Ground Floor – Opposite Carrefour